By using the services offered on Inkingo.com the user agrees to the terms mentioned herewith :
On occasions, owing to the number of orders, the order might be delivered before or after the selected date.
All deliveries are done during the day time between 10 AM to 10 PM. If you have mentioned a specific time of delivery above, we will try our level best to follow the same. Delivery timings if promised cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs, etc. & during rush hour days like Valentine’s Day, Mothers Day, Rakhi, New year Eve etc. Order cancellation would not be possible in such circumstances. Products which are couriered can only be delivered at a residence or a business address, they can not be delivered to a wedding hall or a function hall or any other non permanent place. Products which are delivered by hand, can be delivered to any address given by you.
For orders in which problem arises owing to the mistake of the user e.g. wrong address or incomplete information or recipient not reachable, no refund will be given. Re-delivery charges, if any, will be borne by the user.
Delivery of certain items may not be possible under certain uncontrollable circumstances like no courier service, delivery not available etc. However, you will get 100% refund of your money. Refund can sometimes take upto 15 days to take effect.
Please contact info@inkingo.com for further clarification on any issues related / non-related to the shipping policy.